Implementing Strategic Inmate Management: Ep. 2 – Aligning Operations and People: Turning SIM Into Reality

Chloe Jaco, Rollin Cook, Brian Lee | 25 MIN
Knowledge + Insights

In the second episode of our Implementing Strategic Inmate Management video series, justice experts Chloe Jaco, Rollin Cook, and Brian Lee take the conversation from planning to practice. Building on Episode 1: Laying the Groundwork – Assessing Readiness and Building the Case for Change, this discussion explores how to align policies, prepare staff, rethink operations, and set realistic timelines to successfully bring SIM to life.

 

From tackling policy misalignments and adapting legacy facilities to addressing staff resistance and planning for long-term sustainability, this episode provides actionable insights and real-world examples to help leaders turn SIM into reality. Whether you’re just beginning to explore SIM or ready to take the next steps, Episode 2 offers a roadmap for aligning operations and people to achieve lasting success.

Meet the Authors

5573Implementing Strategic Inmate Management: Ep. 2 – Aligning Operations and People: Turning SIM Into Reality

Chloe Jaco

Director of Planning

Chloe specializes in criminal justice system and government facilities master planning. Her experience with complex government planning projects highlights her capability to organize existing information across numerous departments, prioritize future direction, and build consensus amongst decision-makers to gain implementation. She manages all resources on each project assignment to ensure that the deliverables meet expectations. She provides consistent, clear communication with the client and project team members to ensure that the final product reflects obtainable and realistic solutions. Chloe’s involvement with...

Get to Know Chloe
8339Implementing Strategic Inmate Management: Ep. 2 – Aligning Operations and People: Turning SIM Into Reality

Rollin Cook

Vice President

Rollin has provided facility leadership in the public safety and corrections market for over 32 years. Rollin’s specific areas of expertise include facility assessment, new facility design, construction and transition, safety improvement, operational enhancement, leadership development, strategic planning, culture change, staff engagement, training, incarcerated programming, risk reduction, community corrections, reentry, and clinical services.

Get to Know Rollin
5557Implementing Strategic Inmate Management: Ep. 2 – Aligning Operations and People: Turning SIM Into Reality

Brian Lee

Vice President

Brian joined CGL after serving with the Maricopa County Sheriff’s Office (MCSO) for over 22 years as a detention officer and deputy chief. He held several positions at various jail divisions within the agency and was previously the Chairman of the Maricopa County Smart Justice (Re-entry) Council consisting of multiple departments within the Maricopa County criminal justice system. Brian has been active in the reduction of recidivism in the county jail system and promoting more efficient public safety through the...

Get to Know Brian
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