Next up in our focus on Strategic Inmate Management, we present: “Implementing Strategic Inmate Management”, a two-episode video series discussing the foundational steps necessary for effective SIM implementation.

 

 

In Episode 1, our speakers, Rollin Cook, Chloe Jaco, and Brian Lee delve into the critical need for leadership buy-in, the challenges of change fatigue, and the significance of robust communication, thorough training, and involving influencers across all levels of the organization. This episode offers valuable insights on preparing your agency for a successful transition.

 

Meet the Authors

5573Implementing Strategic Inmate Management: Ep. 1 Laying the Groundwork – Assessing Readiness and Building the Case for Change

Chloe Jaco

Director of Planning

Chloe has over 35 years of experience in criminal justice and government facilities planning. She has led projects across the country, including detention and courthouse assessments, civic campus planning, and long-term capital strategy development. Chloe works closely with public agencies to translate complex data and stakeholder input into clear, implementable solutions. She specializes in aligning operational and organizational goals with capital investments, managing each project from early planning through final delivery. Her practical understanding of public sector needs and commitment...

8339Implementing Strategic Inmate Management: Ep. 1 Laying the Groundwork – Assessing Readiness and Building the Case for Change

Rollin Cook

Vice President

Rollin has over 30 years of experience in corrections and public safety leadership. He previously served as Commissioner of the Connecticut Department of Correction and Executive Director of the Utah Department of Corrections, where he managed large-scale operations, facility transitions, and multimillion dollar budgets. His expertise includes facility planning, operational improvement, leadership development, culture change, and incarcerated programming. Rollin began his career in Salt Lake County, ultimately serving as Chief Deputy. He is a nationally recognized consultant and trainer, advising...

5557Implementing Strategic Inmate Management: Ep. 1 Laying the Groundwork – Assessing Readiness and Building the Case for Change

Brian Lee

Vice President

Brian brings nearly 30 years of experience in detention operations and public safety. He previously served as Deputy Chief with the Maricopa County Sheriff’s Office, where he managed day-to-day operations for one of the nation’s largest jail systems and helped advance evidence-based practices to reduce recidivism. He also chaired the Maricopa County Smart Justice (Re-entry) Council, coordinating efforts across multiple justice agencies. At CGL, Brian applies this operational background to help justice agencies evaluate facility performance, improve efficiency, and support...