Video: The Importance of Civility
“I view civility as being the baseline for any type of relationship that’s going to be positive moving forward, whether it be in your professional life or your personal life. Civility encourages an environment of trust and encourages collaboration.” Ellery Williams, MCSO Captain (Ret.)
When it comes to improving workplace culture, it’s important to remember to start with the basics: treat others how you want to be treated. Civility is more than just a desirable trait, it’s a critical aspect that shapes the dynamics of interpersonal relationships at work. It fosters an environment that cultivates trust and encourages collaboration, reduces conflict, improves employee retention, and enriches the overall workplace culture.
Listen along as Former Maricopa County Sheriffs Office Captain, Ellery Williams, explains the importance of consciously nurturing civility within the workplace to enhance teamwork, cooperation, and ultimately, organizational productivity.
About the Author:
Ellery joins CGL after serving with Maricopa County Sheriff’s Office (MCSO) for over 24 years. He held several positions at various jail divisions within the agency starting as a Detention Officer and ending his career with MCSO as a Division Commander. Ellery has a proven knowledge of corrections and detention operations management.